Frequently asked questions

You're probably wondering…

Do my customers need to install an app?

No. Recent phones read the NFC card directly. For the rare phones without NFC, we also give you a direct link to your review page, to share by text or email.

Are the replies written by a robot?

They're tailored to each review, in the tone we define together at the start. Sensitive reviews are checked before publication.

Do you need my Google password?

Never. You add us as a manager of your profile from your own Google account, and you can remove that access whenever you want.

What happens if I cancel?

On the monthly plan, you cancel whenever you want; the month already started is still due. On the yearly plan, you're committed until the end of the year. Either way, your cards stay with you and keep working.

Can you get me 5-star reviews?

We help you collect more reviews, from all your customers. We never sell or make up reviews: it's against Google's rules and puts your profile at risk.

Does it work with iPhones?

Yes. Recent iPhones and most Android phones read the NFC card without an app. For the others, we give you a direct link to your review page.

Do you reply to reviews in English?

Yes: every reply is written in the language of the review, French or English.

How long does it take to get started?

Once you sign up, we program your cards and install them at your business. You add us as a manager of your Google profile, and the first replies go out with your next reviews.

What about my data?

We only use the public information on your profile and the contact details you give us, in accordance with Quebec's Law 25 on the protection of personal information.

Can't find your answer?

Call us at +1 438 238-3327 or book a demo.

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